Política de envío
Poster, Framed, Canvas
Production Time
All orders are processed within 1 - 3 business days before shipment.
USA shipping fee
| Type | Time | Price |
| Economy | 5 to 8 business days | $4.99 |
| Standard | 3 to 5 business days | $6.99 |
| Expedited | 1 to 3 business days | $15.99 |
International shipping fee : We will update soon
- We do not ship to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, and American Samoa.
Don’t hesitate to email us with any questions regarding your shipment! Please email us: contact@loluis.com
Tracking Number
When available, we will send you the tracking number via email so that you can track your order's status.
If you have any other queries, please feel free to email us at contact@loluis.com.
Incorrect or Undeliverable Address
Orders that cannot be delivered due to inaccurate or incomplete customer-supplied information are not our responsibility. If items are returned to us, they may be reshipped with customers have to place a new order, provided that updated and correct shipping information is provided.
Multiple Addresses and PO Boxes
We only offer shipping to a single address per order. If you require items to be shipped to multiple locations, please place separate orders for each destination. We do accept PO boxes for shipping purposes, except for Military APO/FPO addresses.
VAT Taxes
We do not collect tax for overseas shipping. The recipient is responsible for all taxes and levies. We advise customers to contact local customs for detailed information, as VAT costs may vary by country.
Digital Products
1. Delivery Method & Timing
Some of our products are digital and do not require physical shipping. Once your payment is confirmed, you will receive an email with the download link or access details within 10 minutes. Please check your inbox and spam folder.
2. How to Access Your Digital Product
- If you purchase a print, workbook, eBook, etc you will receive a direct download link via email.
- If you purchase an online course or membership access, instructions for login will be sent to your registered email.
- If you do not receive your order within 1 hours, please contact us at contact@loluis.com.
3. Refund & Replacement Policy
Due to the nature of digital products, we generally do not offer refunds. However, if you experience any issues with your purchase, such as:
- A corrupted file or incorrect product
- A missing download link after payment
- Access issues with your product
If you have any questions about our products, would like to discuss a custom design or your digital order, please do not hesitate to contact us at contact@loluis.com or visit our FAQ in Home page.
Our customer service team is available to assist you and provide you with the information you need:
Contact information
Address: 4416 E Yellowstone Place, Chandler, AZ 85249
Email: contact@loluis.com
Working Duration: 9AM-5PM EST Monday – Saturday.
We’re always happy to help!