Terms of Service

Effective date: 09/01/2025
Last updated: 09/01/2025

1. Overview

This website (the “Site”) is operated by LOLUIS (“LOLUIS with: your contact info, identification of the work and the infringing material/URL, a statement of good-faith belief, and a statement under penalty of perjury that your notice is accurate, signed electronically or physically by you.

11. Acceptable Use

You agree not to: (a) violate laws; (b) infringe intellectual property or privacy rights; (c) harass, defame, or harm others; (d) upload viruses or malicious code; (e) attempt to gain unauthorized access to the Site or related systems; (f) scrape or harvest data without consent; (g) use the Site for fraudulent, deceptive, or misleading purposes.

12. Privacy & Data Handling

Your submission of personal information through the Site is governed by our Privacy Policy available at https://www.loluis.com/privacy-policy.
Amazon Orders: When you purchase via Amazon, we receive limited shipping details from Amazon to fulfill your order and provide post-shipment support. Our handling of Amazon data is described in our Amazon Data Handling Policy at https://www.loluis.com/amazon-data-handling (incorporated by reference).

13. Marketplace & External Platforms

Where products are sold on marketplaces (e.g., Amazon), orders are additionally subject to that marketplace’s terms and policies. In case of conflict, the marketplace’s terms may control for those transactions.

14. Intellectual Property

All content on the Site (text, graphics, logos, product names, images, software, and “look and feel”) is owned by [store_name] or its licensors and is protected by intellectual property laws. You may not use our trademarks or content without our prior written consent.

15. Disclaimers

THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, SECURE, OR ERROR-FREE OPERATION, OR THAT DEFECTS WILL BE CORRECTED.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOLUIS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, OR DATA; OR COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM OR USD $100, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME LIMITATIONS MAY NOT APPLY TO YOU.

17. Indemnification

You agree to defend, indemnify, and hold harmless LOLUIS and its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms, your User Content, or your misuse of the Site.

18. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, labor disputes, pandemics, supply chain issues, war, terrorism, governmental actions, utility or internet outages, or natural disasters.

19. Export & Sanctions Compliance

You represent that you are not located in, under the control of, or a national/resident of any country or party subject to U.S. embargoes or sanctions. You agree to comply with all applicable export control and sanctions laws.

20. Anti-Corruption

You will comply with applicable anti-corruption and anti-bribery laws (including the U.S. FCPA and UK Bribery Act) in connection with your use of the Site and any purchase.

21. Dispute Resolution; Arbitration; Class-Action Waiver (Optional but recommended)

Please read this section carefully.
(a) Informal Resolution. Before filing a claim, you agree to first email [email protected] and attempt to resolve the dispute informally within 30 days.
(b) Arbitration. Except for small-claims or injunctive relief, any dispute arising from or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
(c) Venue & Law. The seat of arbitration is Denver, Colorado, and proceedings may be conducted by video conference at the arbitrator’s discretion.
(d) Class-Action Waiver. Disputes must be brought in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.
(e) Jury Trial Waiver. If arbitration is not enforced, you and we waive any right to a jury trial to the extent permitted by law.

(If you prefer not to use arbitration, replace Section 21 with a standard “courts of [County, State] have exclusive jurisdiction” clause.)

22. Governing Law & Venue

These Terms and any related disputes are governed by the laws of the State of Colorado, USA, without regard to conflicts-of-law rules. Subject to Section 21, the exclusive venue for any action shall be the state or federal courts located in Colorado, and you consent to personal jurisdiction there.

23. Termination

We may suspend or terminate your access at any time for any violation of these Terms or suspected fraudulent or unlawful activity. Sections that by their nature should survive (e.g., IP, disclaimers, limitations of liability, indemnity, governing law, dispute resolution) will survive termination.

24. Severability & Waiver

If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain in full force. Failure to enforce any term is not a waiver of that term.

25. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, and any policies referenced herein, constitute the entire agreement between you and LOLUIS and supersede prior or contemporaneous understandings.

26. Notices

We may send notices to the email or address you provide. You may send legal notices to:
LOLUIS
4416 E Yellowstone Place, Chandler, Arizona 85249, United States.
Email: [email protected]

27. Contact

Questions about these Terms? Contact us at [email protected] or visit https://www.loluis.com/contact-us.